Frequently Asked Questions

Who lists on AgShared?

Small individual farms, larger corporate farms, and tractor/equipment dealers all list on AgShared. The site allows any grower to save capital by opening access to rentals, and creates new channels of revenue through renting equipment that otherwise would be sitting in a shed.

What about insurance? What happens if there is any damage to my equipment?

We collect proof of a renter's property liability insurance or general liability insurance before each and every rental arrives on site. Additionally, we require that any damages incurred during a rental period are paid for by the renter, who can then create a claim through their insurance company. Our support team is available to help through any situation, which allows our customers to have peace of mind through every equipment rental on AgShared.

To help ease any potential damages claims, we ask that listings capture as many details and photos as possible, including of recent service records.

If anything happens, we're here to help - any time you need us!

What kind of insurance should I have as a renter?

All renters need insurance coverage for not at least market value of the Leased Equipment. Renters must have commercial general liability and property-damage insurance. This ensures that renters are existing farming and ranching operations. Policies must have limits of no less than: (a) $1,000,000 combined single limits per occurrence; and (b) $500,000 combined single limits or full replacement costs for all property or physical damage.

Please see our terms for further information, such as indemnification and holding liability, as we seek to create as fair a marketplace for farmers and ranchers as possible.

What kind of service records should I upload on listings?

Service records should help show the current state of your equipment, and can be used in case of any damage done to your equipment. A recent comprehensive maintenance record, especially one that shows no to minimal hour change between inspection and rental, can go a long way in ensuring all parties are treated fairly in case of any dispute about damages, and can help give renters peace of mind that the equipment they receive will be in good working condition.

What are the standard rental hours and overtime fees for AgShared listings?

Our standard usage is 8 hours per day, 40 hours per week, 160 hours per month, unless agreed upon in writing (in the listing/booking conversations between the owner and renter).

Additionally, beyond this, our standard fees for additional hours beyond these daily, weekly and monthly limits are 1.5x the hourly rental rate. In other words, if a rental is booked at $1500 a month, and a renter uses it for 170 hours, we would find the overage charge as follows:

$1500 per month / 160 hours = $9.375 per hour

$9.375 x 1.5 = $14.06 per overage hour

170 hours used - 160 standard hours in contract = 10 overage hours

$14.06 per overage hour x 10 overage hours = $140.60 overage charge

How does scheduling work? What if I need to change my schedule?

Currently, we allow for flexible scheduling as arranged between owner and renter. This gives all parties time to plan accordingly, including (currently) arranging transportation. We do this through an "approximate start" in the listing offer process, details of which can be finalized in the chat conversations between owner and renter. At this point, we think this simulates what it would be like for farmers to meet at a bar or Friday night football game and shake hands over a rental.

If scheduling needs to change, we ask that you reach out to the owner or renter to confirm alternative dates. If an alternative cannot be arranged, payment will not be processed, or if it has already processed, we require payment to be returned to the renter.

How does freight/transportation work?

We currently have two transportation options:

1. Our partners, Trusted Dispatch, have an integrated transportation option that handles driver vetting, pickup and delivery logistics, and shipping insurance. The quote you will see is the maximum freight estimate, the actual quote (usually lower) will show after entering your information into Trusted Dispatch's system.

2. We allow owners and renters to arrange transportation themselves, since many dealers and growers already have trusted freight and transportation options.

How does payment work?

Our payment partner is Stripe, the largest private fintech company in the world. Stripe is secure, having processed $1 trillion in payments in 2023.

Currently, we collect all payment information at time of booking. This payment is collected 72 hours after booking and is distributed to owners.

What happens if payment has processed and my rental is cancelled?

If your rental is cancelled because an owner cancels, you will receive a full refund of your payment.

If a renter cancels within 2 weeks of a job, the refund is based on the time of cancellation:

• More than 2 weeks: 50% refund
• Less than 1 week: No refund.

Still have questions?

Click here to contact support or sales. We're here to help!